Our Services

We offer a range of practical solutions to help you leverage diversity to meet your human resources and service delivery challenges.

At a strategic level
We offer a comprehensive approach to support organizations to build inclusive organizations - because we believe that piecemeal, ad hoc approaches don't create meaningful organizational change. At a strategic level, we will help you build a business case for diversity, assess your specific issues, and develop an equity, diversity and inclusion (EDI) strategy to move your organization forward.

At a tactical level
We can help you implement your EDI program in the following areas:
  • Training: We can help prepare your staff for diversity and help them understand how to work better across the differences that already exist in the workplace. We can also help managers understand their roles and responsibilities to create an inclusive and discrimination and harassment-free workplace.
  • Representation: We can assess and monitor the composition of your workforce and your applicant pool. We can identify gaps in representation and prepare an action plan to help you close those gaps.
  • Recruitment: We can work with you to develop strategies to attract a more diverse applicant pool and help your managers engage in bias-free hiring.
  • Retention: We can support you to establish mentoring programs, Employee Resource Groups, and other initiatives to help you remove barriers to advancement and retention, and develop your diverse talent. We can also conduct investigations, provide training, conflict resolution, and coaching to help you address issues as they arise and help employees and the workplace heal after an issue has been resolved. 
  • Leadership: We can help you support senior executives to lead the change they want to see in the organization. 

Areas of Expertise
Our consultants provide expertise in the following areas:

Training
We offer clients the opportunity to provide a blended learning method to staff through a suite of online and classroom training. We can help you support managers, employees, and human resource professionals so they may comply with diversity-related legislation and create a respectful and inclusive work environment.

We also offer in-person training in a number of areas that can be fully or partially customized to meet your needs. These include:

  • Access and Equity
  • Accessibility for Ontarians with Disabilities Act (AODA)
  • Anti-Racism / Anti-Oppression
  • ​Bias-Free Hiring
  • Bill 168 - Management Responsibilities
  • Creating an Inclusive Organizational Culture
  • Managing Human Rights in the Workplace
  • Identifying and Undoing Systemic Racism
  • Understanding Educator Anti-Black Bias and the Implications for Black Student Success
  • Understanding and Minimizing Unconscious Bias in the Workplace
  • Understanding and Minimizing Unconscious Bias in the Hiring Process
  • Understanding Anti-Black Racism
  • WDHP Advisor Training
  • WDHP Investigator Training
  • Welcoming Diversity in the Workplace
  • Workplace Discrimination and Harassment Prevention (WDHP)

Diversity & Inclusion
  • Anti-racism / anti-oppression, inclusion, diversity and human rights training
  • Program development
  • Review and development of plans and policies
  • Design and administration of workforce surveys / self-identification questionnaires
  • Develop a business case for diversity
  • Develop bias-free hiring and selection practices and tools
  • Develop and support positive space initiatives for LGBTQ employees

Employment Equity
  • Employment Systems Reviews / Equity audits
  • Employment equity survey design and administration
  • Diversity Census
  • Workforce analysis
  • Employment equity plan development
  • Training for Employment Equity Advisory Committees
  • Support compliance with the Federal Contractors Program and the Legislated Employment Equity Program

Human Rights
  • Workplace Discrimination and Harassment Prevention (WDHP) policy development
  • Accommodation policy development
  • WDHP advisor and investigator training
  • Anti-harassment / human rights training
  • Workplace harassment investigations
  • Restoring the workplace to health

Human Resources
  • Policy and program development
  • Employee surveys and focus groups
  • Workplace violence prevention training and assessments (Bill 168)
  • Team building
  • Support compliance with legislation, such as Occupational Health and Safety, Human Rights, Accessibility for Ontarians with Disabilities Act
  • We also offer on-demand services to meet your various HR needs, including reference checking, outreach recruitment, interview question design, exit interviews - all through and equity and diversity lens

Research
  • Best / effective practice review
  • Literature review
  • Environmental scan
  • Needs assessment
  • Survey design and data analysis
  • Focus group design and qualitative data analysis

Community Consultations
  • Development of consultation strategy
  • Inclusive facilitation of consultation sessions
  • Prepare summary report of consultations

Report Writing
  • Research and prepare various reports, including summaries of employee or public consultations

Data / Research Visualization
  • Prepare graphs, charts and other graphics to visualize quantitative data
  • Prepare dynamic videos to visualize qualitative data and other information

If you don't see a service on our list, feel free to contact us to determine if we are able to meet your needs.